Effective date: 21st February 2024

1. Introduction

Welcome to CheckDrive. Your privacy and the security of your personal information are of paramount importance to us. This Privacy Policy outlines the types of information we collect from you, both directly and indirectly, through your use of our website, https://checkdrive.co/, and our mobile application, how we use that information, and the steps we take to protect it. By accessing or using our Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Service.

2. Information Collection

Personal Information
We collect personal information that you voluntarily provide to us when registering on our Service, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. This information may include:

  • Name

  • Contact information (email, phone number)

  • Vehicle information

  • Location details

Non-Personal Information
We also collect non-personal information automatically as you navigate through the site or use our Service, such as:

  • IP address

  • Browser type and version

  • Service usage data

Collection Methods

  • Direct Collection: Information you provide when you register, update your profile, respond to surveys, post messages, or interact with our Service.

  • Indirect Collection: Through the use of cookies and other tracking technologies, we collect information about your activities over time and across third-party websites or other online services.

3. Use of Information

The information we collect is used in various ways, including to:

  • Provide, operate, and maintain our Service

  • Improve, personalize, and expand our Service

  • Understand and analyze how you use our Service

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

4. Information Sharing and Disclosure

We may share the information we collect in various situations, including:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

  • For Legal Reasons: We may share information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request, to enforce our agreements, terms, and policies, to protect the security or integrity of our Service, to protect CheckDrive, our customers, or the public from harm or illegal activities, or to respond to an emergency.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by CheckDrive. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. User Rights and Choices

You have certain rights and choices regarding the personal information we collect and process about you:

  • Access to Information: You have the right to request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal information.

  • Deletion: In certain circumstances, you have the right to request the deletion of your personal information.

  • Opt-Out of Communications: You can opt out of receiving marketing or promotional emails from us by following the unsubscribe link or instructions provided in any email we send.

8. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Information Security

We are committed to protecting the security of your personal information. We use a variety of technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

10. Children’s Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. California Residents’ Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to request access to the personal information we collect about you, to request that we delete any personal information about you that we have collected, and to opt-out of the sale of personal information. To exercise these rights, please contact us using the information provided in the Contact Information section.

13. Nevada Residents’ Privacy Rights

Residents of Nevada have the right to opt-out of the sale of certain pieces of their personal information. We do not currently sell personal information as defined under Nevada law. However, if you are a Nevada resident and would like to inquire about your rights under Nevada law, please contact us using the information provided in the Contact Information section.

14. Policy Updates

We reserve the right to update or modify this policy at any time and for any reason. Any changes will be communicated through our Service, or by other means, providing you with adequate notice. Your continued use of our Service after any modification to this policy will constitute your acceptance of such modifications.

15. Contacting Us

For any questions or concerns regarding your privacy, or to exercise any of your rights as described in this policy, please reach out to us through the contact information provided on our Service. We are committed to addressing your concerns and finding a resolution in a timely manner.

16. Opt-Out of Marketing Communications

You have the option to opt-out of receiving marketing communications from us. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications or update your user preferences in our Service.

17. Acceptance of This Policy

By using our Service, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

18. Data Protection Officer

To ensure the protection of your data, we have appointed a Data Protection Officer (DPO). For any specific questions regarding the protection of your data, please contact our DPO directly through the contact details provided on our Service.

19. Governing Law

This Privacy Policy is governed by the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.

20. Feedback and Complaints

Your feedback is important to us. If you have any complaints or feedback regarding our privacy practices, please contact us. We will take immediate action to address your concerns.

21. Accessibility

We are committed to ensuring that our privacy practices are accessible to all users. If you require any assistance in understanding our Privacy Policy, please contact us, and we will make all reasonable efforts to assist you.